FREQUENTLY ASKED QUESTION

The most popular questions about working with our exchange service.If you couldn"t find the answer to your question question, please contact us.
Service bonus program

We give 100 bonuses to each client of our service for completing the easiest task! (1 bonus = 1 Russian...

Billing in Prostocash service

The "Invoicing and payment" functionality was created to simplify the processes of formation and payment for goods or services that...

What is card verification for?

The stage of bank card verification is an important step on the way to making an exchange. It is a...

Where can I find my referral link?

Thanks to our affiliate program, you have the opportunity to receive rewards for exchanges on our website and for exchanges...

Exchange Perfect Money to Qiwi

Dear client, we want to inform you in advance that if you register on our website before exchanging funds (create...

What if I cannot log into my personal account?

If you cannot enter your personal account, you need to click on the "Login / Register" button, then on "Forgot...

What payment purpose must be indicated when transferring funds?

When transferring via Internet banking, you must specify such a payment purpose as "Private transfer" or "Refund". It is impossible...

I transferred Bitcoin, but the status of my application has been deleted. What to do?

Most likely, your application has been temporarily moved to the deleted ones, since the transaction for your application has not...